Monthly Archives: September 2016

Atento complète la vente de ses activités au Maroc au groupe ...

  • Cette vente englobe les activités d’Atento au Maroc, qui assure la prestation de services sur les marchés français et marocains
  • Cette transaction permettra à Atento de continuer à renforcer son activité axée sur les principaux marchés en Espagne et en Amérique latine

NEW YORK, 30 septembre 2016 /PRNewswire/ — Atento S.A. (NYSE:  ATTO), le fournisseur leader des services d’externalisation des processus d’affaires (CRM BPO) et de gestion de la relation client en Amérique latine, et l’un des trois premiers fournisseurs du monde entier, a annoncé aujourd’hui avoir complété la vente de 100 % d’Atento Maroc SA au groupe Intelcia initialement communiquée le 5 août 2016. La transaction comprend les opérations d’Atento au Maroc en tant que fournisseur de services sur les marchés français et marocains. Les activités d’Atento au Maroc pour le marché espagnol sont exclues de cette transaction. Ces activités continueront d’être opérées par le biais d’Atento Espagne. Les termes financiers de cette transaction n’ont pas été divulgués.

Avertissement
Ce communiqué de presse peut inclure des prévisions ou des déclarations prévisionnelles au sens du droit financier applicable. De telles prévisions ou déclarations reflètent le point de vue d’ Atento S.A. sur des faits ou des performances financières. Il n’est pas assuré que ces faits et performances se réalisent comme prévu et les résultats peuvent être substantiellement différents de ces prévisions.

À propos d’Atento
Atento est le principal fournisseur de services d’externalisation des processus d’affaires (CRM BPO) et de gestion des relations client en Amérique latine, et l’un des trois premiers fournisseurs à l’échelle mondiale en ce qui concerne son chiffre d’affaires. Atento est également un important fournisseur de services de délocalisation de proximité (nearshoring) CRM/BPO pour les entreprises exerçant leurs activités aux États-Unis. Depuis 1999, la société a développé son modèle commercial dans 14 pays où elle emploie plus de 150 000 personnes. Atento compte plus de 400 clients auxquels la compagnie propose une large gamme de services CRM/BPO à travers de multiples canaux. Les clients d’Atento sont d’importantes entreprises multinationales appartenant à des secteurs tels que les télécommunications, la banque et la finance, la santé, la vente au détail et l’administration publique, entre autres. Les actions d’Atento sont négociées à la Bourse de New York (New York Stock Exchange – NYSE) sous le symbole ATTO. En 2015, Atento se classait parmi les 25 meilleures multinationales au monde pour la qualité de l’ambiance du travail pour la troisième année consécutive.  Pour plus d’informations, visitez www.atento.com

 

Fixing the Broken Model of Equipment Maintenance for African Farms

MIAMI, Sept. 30, 2016 /PRNewswire/ — For a variety of reasons including food security and a desire to become independent of reliance on oil revenue, several nations in Africa and elsewhere (e.g. Azerbaijan) are working hard to increase agriculture production. However, their efforts are hampered by the fact that the traditional model for the provision equipment maintenance does not work for these countries. TractorExport’s new model that features mobile mechanics and just in time parts inventory supply is changing the game for African farms. TractorExport will explain next about the new model and real-world impact.

Traditional Equipment Dealer Model is Broken in Africa

Sub Saharan African Countries are trying to become self-sufficient and even become exporters of agricultural products. At the same time, there is substantial investment by foreign capital into larger agricultural projects in West Africa, Nigeria, Gabon, etc. These large projects have scale and can support efficient use of mechanized activities to make their operations profitable.

The traditional dealer model to supply equipment, parts and mechanical expertise has relied on highly capitalized dealerships to be established in each country. This results in high local costs of equipment and parts due to local tariffs, the high costs of local capital, and the need to amortize investment costs and costly overhead. Workshops are centralized at the Dealer location, requiring rural farmers to bring equipment to that central location. Dealers focus on current sales of new equipment and parts translate to lack of focus on value selling and maintenance. Equipment costs go up, part costs go up, and repaid costs go up due to lack of mobile maintenance and repair ability of local dealerships.

The result is it is significantly more expensive for smaller farmers to mechanize efficiently and therefore be profitable.

A New Supply Model is Changing the Game for African Farms

A new model developed and executed by TractorExport is decreasing costs and keeping more machines at work for small and medium-sized African farms. Core elements of the model include:

  • Replacement of new equipment purchases with low hour high quality used equipment from the United States Midwest imported on an as needed basis.
  • Replacement of high cost local brand name parts with high quality aftermarket parts where possible in addition to brand name parts imported on an as needed basis and delivered to rural locations by the vendor.
  • Replacement of centralized dealer workshop system with mobile mechanics focused on providing regular maintenance services and parts on a cost effective basis to local farmers.
  • More efficient mechanization coupled with development of contractor/sharing/co-op arrangements for equipment so that equipment costs can be spread out over a larger number of smaller farmers.

To make it work, TractorExport is developing a web-based international on-line ordering system that will be available soon: store.tractorexport.com, the site features multiple brands of parts supporting all major agricultural equipment  brands, international shipping rates and local customs fees, so the farmer in any country can have a good approximation on how is going to cost, thus facilitating  to order, plan and budget their parts purchases.

The group has created an online maintenance program that enables individual farmers who subscribe to the network to receive free help to plan and schedule their equipment maintenance planning. TractorExport is operating in-country mobile mechanics teams, with more than 30 mobile mechanics in West Africa.

The model is working and not just on paper. TractorExport has cut costs by 30% to 50% and increased equipment availability from 45% to 85% for projects such as Olam International’s Palm and Rubber operations in Gabon. The company just entered into a new agreement with Societé Gabonaise De Transformation Agricol (SOTRADER), a joint venture between Olam International and the Government of Gabon, to service 375 Cat dozers and excavators over the next three years.

Let us know what do you think, and if you want to talk to us about this revolutionary new model and/or what TractorExport is seeing in the field.

Contact Information

Steve Massey
TractorExport CEO
support@tractorexport.com

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Capacity Africa 2016 : Angola Cables et DE-CIX remportent le prix « ...

LUANDA, Angola, KAMPALA, Ouganda et FRANCFORT, Allemagne, 30 septembre 2016 /PRNewswire/ — Angola Cables, l’opérateur IP international et le fournisseur de passerelle internationale numéro un d’Angola, a reçu le prix Best Africa Service Innovation au salon Capacity Africa à Kampala (Ouganda). Angola Cables, en tant que l’un des moteurs de transformation de l’Angola et de l’ensemble de la région CDAA vers une économie numérique, a soumis ses solutions IP innovantes de pair avec son partenaire d’innovation DE-CIX, le numéro un mondial de l’échange Internet.

« Nous sommes honorés d’avoir remporté ce prix à Capacity Africa et de rejoindre un groupe aussi prestigieux de leaders africains », a déclaré Antonio Nunes, PDG d’Angola Cables. « Nous sommes impatients de montrer comment Angola Cables est capable de révolutionner la façon dont la CDAA se connecte avec son partenaire d’innovation DE-CIX, qui soutient la création d’écosystèmes d’interconnexion sains autour du monde. Notre mission est de fournir le meilleur service de connectivité aux entreprises africaines ».  Angola Cables et DE-CIX, sélectionnés parmi des centaines de candidatures de haut calibre soumises à Capacity Media, ont reçu le prix le 27 septembre dans le cadre d’une cérémonie de gala.

« DE-CIX se réjouit à l’idée de faire équipe avec Angola Cables et de recevoir un prix aussi prestigieux. DE-CIX est en train de construire des ponts d’échange de trafic de l’Europe à l’Afrique et vice versa. Les clients peuvent être facilement connectés à nos échanges Internet (IX) à Marseille, Palerme et Francfort et accéder à ces marchés puissants via des câbles sous-marins majeurs. L’échange de trafic chez DE-CIX fait la différence car les clients peuvent se connecter à plus de 850 réseaux nationaux et internationaux et bénéficier de l’interconnexion la plus rapide possible tout en réduisant la latence et les coûts de transit IP », ajoute Andreas Sturm, directeur du développement commercial chez DE-CIX.

À propos des innovations : réduction de la latence et localisation du contenu

Les solutions implémentées diffèrent complètement des solutions existantes. Les solutions IP offrent 98,4 ms maximum de Luanda à Lisbonne sur des services MPLS IPv4 et IPv6 sur un réseau IP de classe opérateur. Pour tous les pays situés entre l’Angola et le Portugal, il y a un gain de latence d’au moins 50 ms vers Lisbonne. Pour l’Angola, le gain de distance numérique vers Lisbonne est déjà réduit de plus de 60%. Cette optimisation peut également s’avérer avantageuse pour la RDC, le Ghana, le Cameroun, le Nigéria et tous les autres pays le long de la ligne côtière remontant vers le Sénégal ou les îles du Cap-Vert, en générant des gains de latence relative supérieurs.

L’autre innovation cible la localisation du contenu dans la région CDAA. Angonix, la plateforme d’échange de trafic Internet neutre en pleine croissance de Luanda, en Angola, a été mise en exploitation en 2015 pour promouvoir la  transformation de l’économie numérique en Angola et dans la région CDAA. L’échange améliore la résilience Internet et la robustesse des réseaux IP angolais et CDAA en assurant une connectivité fiable au sein de la CDAA. Angonix crée une plate-forme régionale pour les interconnexions à l’échelle du cloud et la localisation de contenu, localisant déjà un trafic Internet de pointe de 4,4 Gbps. Angonix crée un écosystème d’interconnexion régional pour la CDAA hors de l’Angola et est ouvert pour tous les réseaux qui possèdent un ASN à l’échelle mondiale. Afin de surmonter la fracture numérique et attirer un contenu international pour la région CDAA, Angonix adresse le contenu universitaire et étranger, les serveurs DNS et plusieurs serveurs racine.

À propos d’Angola Cables

Angola Cables est une société de télécommunications angolaise fondée en 2009 qui exerce ses activités sur le marché de gros et dont l’activité principale est la commercialisation de capacité dans les circuits internationaux pour la voix et les données via des systèmes de câbles sous-marins à travers l’Atlantique Sud et l’Afrique. Angola Cables est responsable de la gestion et du développement de services de niveau WACS (West Africa Cable System) de niveau opérant en Angola et dans la région subsaharienne du continent africain, qui devient rapidement l’un des principaux fournisseurs de capacité de la région. La société exploite également Angonix (IXP angolais) dans son centre de données de Luanda, et est en train de construire un centre de données et une installation d’interconnexion de classe mondiale à Fortaleza, au Brésil. L’Afrique est aujourd’hui la région de pénétration d’internet qui connaît la plus forte croissance dans le monde. Angola Cables a pour objectif de transformer l’Angola en l’une des plateformes de télécommunication d’Afrique.

À propos de DE-CIX

DE-CIX fournit des services d’échange Internet de premier ordre et exploite plusieurs échanges neutres vis à vis des opérateurs et des centres de données. La société sert plus de 850 opérateurs, ISP et réseaux de contenu de plus de 60 pays, y compris tous les principaux acteurs internationaux sur divers marchés métropolitains d’ Europe, du Moyen-Orient et d’Amérique du Nord. Avec un trafic de pointe de 5,5 téraoctets par seconde, DE-CIX Francfort est le principal point échange Internet au monde. Pour en savoir plus, visiter www.de-cix.net.

Coordonnées médias DE-CIX :
Carsten Titt – Cadre supérieur en relations publiques
Téléphone : +49 (0)69 1730902 130
Courriel : carsten.titt@de-cix.net
Internet : www.de-cix.net

IHRC, Inc. Announces New Subsidiary Company IHRC Kenya Limited

IHRC Kenya Limited provides critical public health support for disease surveillance and information management in Kenya and the East African Region

ATLANTA, Sept. 29, 2016 /PRNewswire/ — IHRC, Inc. is pleased to announce the establishment of IHRC Kenya Limited, a wholly owned subsidiary of IHRC, Inc.

Logo – http://photos.prnewswire.com/prnh/20160801/394488LOGO

IHRC Kenya Limited brings the robust qualifications and stellar reputation of IHRC to the East African Region.  Services include program management, logistical support for public health surveillance, study design, vaccine efficacy studies, data management, and evaluation of public health programs.

While supporting work in Kenya, IHRC, Inc. identified the need for a locally based entity that could efficiently hire Kenyan nationals to provide high quality program support services for national and international public health agencies operating in Kenya and East Africa.  This led to the establishment of IHRC Kenya Limited.

IHRC Kenya plays a critical role in influenza and respiratory disease sentinel surveillance throughout Kenya, working closely with the Centers for Disease Control and Prevention (Kenya), the Kenya Ministry of Health, and the Kenya Medical Research Institute (KEMRI).

IHRC Kenya staff are responsible for identifying patients in hospitals with severe acute respiratory infections.  Patients are screened and if they meet the case definition, both laboratory samples and epidemiological data are systematically collected and forwarded to KEMRI for analysis.  Weekly data reports are generated by KEMRI and shared with all team members of the surveillance program.  In addition to monitoring influenza and respiratory disease burden in Kenya, the surveillance program also plays a critical role in identifying and monitoring new and emerging influenza subtypes that may facilitate the prevention of future global influenza pandemics.

With a robust portfolio of demonstrated success stories, IHRC Kenya is committed to public health excellence and creating a sustainable presence that is locally supported in Kenya and the East African Region.

About IHRC, Inc.

Founded in 2007, IHRC, Inc. is an international consulting and professional services corporation that specializes in supporting federal and state government organizations, international public health organizations, and private companies.

IHRC offers a robust profile of services spanning the areas of Science and Health, Information Management, Management Consulting, Bioinformatics, and Global Health.  IHRC’s largest client is the Centers for Disease Control and Prevention (CDC).

For more information about IHRC, Inc., please visit www.ihrc.com.

Media Contact

Karen Nelson
+1 678-615-3220 ext. 12
karen_nelson@ihrc.com

Presidency Annual Report 2015/16 reflects positive interventions to ...

The Minister in the Presidency, Mr Jeff Radebe, today tabled the Annual Report 2015/16 of The Presidency in Parliament, closing the chapter on a financial year in which the apex of government led the implementation of the National Development Plan in a difficult economic climate and steered the national mission of building a united, non-racial, non-sexist and prosperous South Africa.

The 2015/16 financial year was especially significant for government because it was the first full year in which the National Development Plan (NDP) was implemented.

Between March 31 2015 and 1 April 2016, government collaborated closely with social partners and South Africans in general to keep the implementation of the NDP on track, amid the economic difficulties facing the country.

The year in question was the period during which the Nine-Point Plan for Economic Growth and Job Creation gained momentum of implementation, after President Jacob Zuma announced it in February 2015.

The plan covers the following priority areas:

Revitalisation of the agriculture and agro-processing value-chain;

Advancing beneficiation (adding value to our mineral wealth);

More effective implementation of a higher impact IPAP;

Unlocking the potential of SMME, co-ops, township and rural enterprise;

Resolving the energy challenge;

Stabilising the labour market;

Scaling-up private-sector investment;

Growing the Ocean Economy;

Cross-cutting Areas to Reform, Boost and Diversify the Economy:

Science, technology and innovation

Water and sanitation

Transport infrastructure

Broadband rollout

State owned companies.

During the 2015/16 fiscal year, the Presidency's commitment to the Nine-Point Plan resulted in a number of new investments in the economy which demonstrated confidence and contributed to job creation.

New investments and expansions were announced by major companies such as Ford, Nestle, Toyota, Volkswagen, Volvo, as well as the Beijing Automobile International Corporation and Samsung Electronics.

In the spirit of "Together We Move South Africa Forward", President Zuma mobilised various sectors in society to work with government in revitalising the economy and in implementing the Nine-Point Plan and the NDP.

The programme of cooperation with business included meetings of the Presidential Business Working Group and the National Mining Consultative Forum, which focuses on stabilising the mining sector.

The President also convened the Presidential Youth Working Group, in order to discuss ways in which the agenda of youth empowerment can be advanced, with a special focus on addressing the huge challenge of youth unemployment.

A highlight of the cooperation process fostered between government and business was demonstrated in the first ever road-show by business, government and labour leaders to the United Kingdom and the United States, in an unprecedented collective effort to avert the sovereign downgrade of South Africa.

Many other initiatives were also undertaken by The Presidency during the year under review, including the efforts of Deputy President Cyril Ramaphosa, facilitating negotiations at NEDLAC on the minimum wage and his leadership in turning around some State Owned Entities (SOEs).

In addressing the challenge of energy insecurity, comprehensive measures were implemented under the leadership of The Presidency, to resolve governance problems at Eskom, including the appointment of the board and the appointment of senior executives. The interventions resulted in a much-welcome turnaround at Eskom and a halt being put on load-shedding.

During 2015/16, the tough economic environment did not prevent government from pushing ahead with the agenda of transforming the economy. On 9 August 2015 President Zuma launched the Women in the Economy Report, which led to President Zuma instructing all Ministers in the Economic Cluster of Cabinet to set specific targets in departmental plans pertaining to the economic inclusion of women.

As part of consolidating the institutions of our democracy, The Presidency continued to promote positive working relations between the three arms of the state.

President Jacob Zuma convened a landmark meeting with the judiciary last year following disagreements on some areas of work.

"This demonstrated the ability of our country to solve problems through dialogue. It also demonstrated the resilience of our democratic institutions and systems," said Minister Radebe.

President Zuma later hosted another meeting in Cape Town with the leadership of Parliament (the Speaker and Chairperson of the National Council of Provinces) and the Chief Justice to discuss working relations and other issues affecting the three arms.

In terms of issues unfolding in society, the Union Buildings was the scene of a march by university students demonstrating against increases in university fees.

The President met the leadership of universities as well as student leaders to discuss the matter and later appointed the Heher Commission of Inquiry to investigate the funding of higher education and training.

In the aftermath of the attacks on foreign nationals during 2015, government established an Inter-Ministerial Committee (IMC) that developed a Multi-Disciplinary Integrated National Action Plan to address the causes of conflict between local communities and foreign nationals. The work of this task team, led by Minister Radebe, continues.

Beyond our national borders, South Africa's increasing engagement efforts in the international arena reflected the confidence and respect that the international community, and especially the African continent, has for South Africa.

As a member of the G20 and BRICS groups of countries, South Africa maintained its pivotal role in global and South-South relations, complemented by various missions to bring about peace, stability and development in the African continent.

In this regard, President Zuma and Deputy President Ramaphosa were active in many multilateral and bilateral settings to advance South Africa's interests and build a better Africa and a better world.

In terms of internal organisation, the work of The Presidency took place under difficult economic conditions which necessitated the implementation of cost-containment measures.

Setting an example for government and the country, The Presidency did more with less while maintaining the essential work of coordinating government and delivering on government's mandate.

The Presidency has been on an austerity drive since the implementation of expenditure thresholds outlined as part of the cost-containment measures introduced by government in 2013/14.

The Presidency successfully implemented expenditure thresholds that entailed cutting back on spending on non-essential goods and services and re-prioritising, abolishing vacant posts and, in some cases, delaying planned capital projects.

The impact of the reorganisation of government, which began in 2014, reached its end-point in The Presidency, when the Ministry for Planning, Monitoring and Evaluation, which had resided in The Presidency, was transferred to the Department of Planning, Monitoring and Evaluation (DPME) during 2015/16. This completed the establishment of the comprehensive planning, monitoring and evaluation portfolio led by Minister Radebe, in addition to his responsibilities as Minister in the Presidency supporting the President and Deputy President in the execution of their tasks.

A lot of progress was made with regard to enhancing corporate governance in The Presidency. A total of 15 new and revised operational policies and plans were processed to ensure compliance with government legislation, regulations and directives. These policies deal with supply chain management, human resources, information and communication technologies, finance, performance information, and governance and compliance. A review of all charters and terms of reference for various management structures was also done.

The Presidency adopted a language policy, which was published on 15 February 2016.The policy allows for the promotion of all official South African languages and for citizens to communicate with The Presidency in any official South African language. This has meant that The Presidency has had to set up processes for accessible translations services.

The Human Resources (HR) strategy of The Presidency was revised and implemented with an amended recruitment and selection strategy, to specifically respond to legislative requirements for disability management, in order to promote opportunities for people with disabilities. This intervention is designed to enable The Presidency to improve its current profile, which stands at 1.41% disabled staff members, which is just below the national average of 2%.

As part of its fraud detection programme, The Presidency conducted a verification exercise of the educational qualifications of all staff. To date 948 qualifications of all staff have been verified. The project will be finalised in the 2016/17 financial year.

The Presidency is equally proud of its own performance in saving energy in the country.

In response to the electricity generation crises that resulted in outages and load-shedding, The Presidency launched a government-wide energy saving campaign in March 2015, to help stabilise the country's energy grid.

Within The Presidency itself, energy saving interventions implemented in the past year include the fitting of sensors to office lights, to ensure the efficient use of office lighting.

The interventions were part of a comprehensive strategy that was implemented. Utility meters, which measure electricity usage, were monitored regularly. The electricity usage analysis has shown that since the implementation of the comprehensive strategy in 2013, The Presidency has saved approximately R2.5 million every year.

Key interventions were made by The Presidency to address findings made in external reviews conducted by the Auditor-General and the Management of Performance Assessment Tool (MPAT) process, and responding to the recommendations to improve internal controls and compliance, as well as to enhance management processes and practices.

While The Presidency previously received an aggregate score of 2.75, the score improved to 3.04 in the current year. In the main, this reflects the improvements undertaken in relation to business processes and management practices in the organisation.

The Presidency spent 98.1% of its appropriated budget in the year under review.

The Presidency is pleased to have received an unqualified audit report from the Auditor-General. More work will be done in the new financial year to further improve corporate governance, especially in the areas of supply chain management and also in the management and reporting of performance information. Systems are being put in place to achieve these goals.

Source: The Presidency of Republic of South Africa

SOUTH AFRICA: ZUMA CALLS FOR CALM ON CAMPUSES

President Jacob Zuma has called for calm and restraint at all higher education campuses across the country.

Zuma said on Thursday that he was seriously disturbed by the violence on some campuses.

All citizens have the right, peacefully and unarmed, to assemble, demonstrate, picket and present petitions. Protestors should at all times adhere to the Constitution when undertaking protest action. We urge the students to exercise this right in a responsible manner, Zuma said.

The President urged students to respect law enforcement officers and also respect the rights of those who are not taking part in the protests.

We have also directed members of the South African Police Service to act strictly within the confines of the law and the Constitution as they discharge their duties of ensuring the safety and security of all, as well as protecting lives and property," said Zuma.

Meanwhile, Zuma has extended his deepest condolences to the family of Celumusa Ntuli, the Wits University worker who died this week.

The President has reaffirmed the commitment of government to support access to education for all, including the children of the poor and the working class.

He also urged university management, parents, students and all stakeholders in communities to work with government to find solutions peacefully and constructively.

Source: Nam News Network

President Zuma to open Higher Education Multi-Stakeholder Imbizo

President Jacob Zuma will on Monday, 03 October 2016, officially open the Higher Education Multi-Stakeholder Imbizo convened to seek solutions to the situation in higher education institutions in the country.

The Imbizo, to be attended by various sectoral leaders, is to be convened by the Minister of Higher Education and Training, Dr Bonginkosi Blade Nzimande, to seek the wisdom of all sectors including parents, students, business and labour, to seek solutions, given that education is a societal issue.

The details of the Forum are as follows:

Date: Monday, 03 October 2016

Time: 09h00

Venue: Emperors Palace Hotel, Kempton Park

Members of the media should send their names and ID/Passport numbers to Proffesor Ndawonde on proff.sbhene@gmail.com or 079 891 2782 or Harold Maloka on 082 847 9799. Members of the media are also requested to present their valid press cards at the point of entry to access the venue.

Enquiries: Dr Bongani Ngqulunga 082 308 9373 or bongani@presidency.gov.za

Source: The Presidency of Republic of South Africa

President Zuma wishes older persons well over the weekend

President Jacob Zuma has wished all senior citizens well over the weekend as the country joins the world in celebrating the International Day of Older Persons on Saturday 1 October and Grandparents Day on Sunday 2 October 2016.

The theme of the 2016 United Nations International Day of Older Persons (UNIDOP) is Take a Stand Against Ageism. It draws attention to and challenges negative stereotypes and misconceptions about older persons and ageing.

President Zuma appeals to families and communities to use this weekend to highlight care and support to older persons.

Older persons play a critical role in families in our country. Many orphans and vulnerable children are cared for by grandparents, who continue this caring role beyond their own biological children. In this manner they play an important role in building more supportive households. Their pension money supports households given the rate of unemployment. Let us make both the International Day of Older Persons on Saturday and Grandparents Day on Sunday special days for all our senior citizens. May their experience and wisdom continue to inspire and guide us,'' said President Zuma.

The United Nations says on the international theme; Ageism is a widely prevalent and prejudicial attitude that stems from the assumption that age discrimination, and sometimes neglect and abuse of older persons is a social norm and therefore, acceptable. It is a reality in some form in all societies, and finds expression in individuals' attitudes, institutional and policy practices, as well as media representation that devalue and exclude older persons. Such discrimination shapes how older persons are treated and perceived by their societies, including in medical settings and workplaces, creating environments that limit older persons' potential and impact their health and well-being. The failure to tackle ageism undermines older persons' rights and hinders their contributions to social, economic, cultural and political life.

Source: The Presidency of Republic of South Africa